User Portal

USERS

Every system sold allows for up to 50 users to be added to the operating system and app (more user profiles are available upon request).

Once the users are added, System Admin Managers can select/edit:

• their personal details such as mobile phone or password
• their SMS notification settings such as whether they'll receive event based messages (e.g. nurse call level 2, sth street) and/or system based messages (e.g. X device is disconnected from the system)
• their permissions, such as whether they have the authority to approve an evacuation or respond to a nurse call alert

Within the portal you can also see what location services the user has set up on their phone, and whether or not they're within the site perimeter.

SYSTEM MANAGEMENT

Within the portal the System Admin Manager will have visibility to each site they are affiliated with. They can click through to a site to:

• view the list of devices that are learned into the system 
• view the details of those devices including location, status, serial number etc
• view activity logs as a whole, or by activity type
• view the details of the site, such as primary contact and location
• view the order history for the site, including when items were delivered
• set up or view the geofenced location set for that site

The activity logs are especially useful in the event the site is audited OR the business needs to understand what actions took place during an emergency event.

You'll also be able to see when users were added/edited/deleted (note deletions of a user will not erase their history in activity logs).